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YOUR INFORMATION

Privacy Policy

Last updated: September 18, 2026

This policy explains how GTS Auto handles information connected with gtsautoperformance.com and inquiries started through our website.

The short version: our form prepares a message in your browser. You review it, choose WhatsApp or text, and decide whether to send it in that app. We don’t receive your inquiry just because you fill in the form.

1. Information you choose to provide

Our inquiry form lets you enter your name, an optional phone number, your vehicle, the requested service, and a message. The form contents are not submitted to our website server or saved in the website’s browser storage.

When you open WhatsApp or your SMS app, the draft is passed to that service so you can review it and send it. Opening the app does not automatically send the message to GTS Auto.

You may also choose to send photos directly through your messaging app. This website does not receive or upload those photos. Please share only information needed to discuss your vehicle and service.

2. How we use inquiries

When you send us a message, we use the information you provide to understand your vehicle and service needs, answer questions, discuss an assessment, arrange a visit, and communicate about the requested work.

Messages you send may remain in our business communication records and in the messaging services you use. Retention can depend on the service request, the platform, and applicable recordkeeping requirements. You can contact us about information you have shared or request a correction or deletion.

3. Website operation

The hosting infrastructure may process standard request information, such as your IP address, browser information, requested pages, and access times, to deliver the website and address technical or security issues.

We have not installed analytics tools, advertising trackers, or third-party marketing widgets in this website. Our website code does not set cookies or save form entries to local storage. Fonts and photographs are served with the website. We do not use the website to sell visitor information or share it for targeted advertising.

4. Messaging services and external links

WhatsApp, SMS services, and map providers operate separately from this website. When you open a messaging link, your draft is handed to the selected service before you decide whether to send it. Those services may process information under their own policies.

For WhatsApp, see its Privacy Policy. Your messaging app and mobile carrier may also have relevant privacy policies. Message and data charges may apply under your mobile plan.

Our directions links open an external map service. We do not embed third-party maps or messaging widgets in this website.

5. Your choices

You can browse the website without completing the form. You choose what to include in your message and whether to send it. You can also contact us by phone or visit us to discuss your vehicle.

For privacy questions or requests to correct or delete information you have sent us, contact us using the details below. We may need enough information to identify the relevant communication and respond to your request.

6. Contact us

GTS Auto
3345 N Military Hwy
Norfolk, VA 23518
United States
+1 (757) 515-0265

7. Updates to this policy

We may update this policy when our website or practices change. The date at the top identifies the latest revision.

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